- APPROACH Risk based Checks may differ by customer, jurisdiction, payment method, amount and behaviour.
- CORE CONTROL Know the customer Identity, payment ownership and sanctions information may be verified.
- OUTCOME Review or restriction FPFX may delay, reject or terminate activity that cannot be satisfactorily verified.
01Purpose and scope
FPFX is committed to preventing its services, payment systems and reward processes from being used for fraud, money laundering, terrorist financing, sanctions evasion, identity abuse or other unlawful activity.
This policy applies to website users, customers, account holders, payers, reward recipients, affiliates and any person acting on their behalf. It operates together with the Terms & Conditions and Privacy Policy.
FPFX may apply controls required by law, payment providers, banks, trading-platform partners or its own risk assessment even where a specific AML law does not directly regulate the simulated evaluation service.
02FUNDEDPROFX LLC compliance and payment controls
FPFX is the trading brand under which FUNDEDPROFX LLC provides its services. FUNDEDPROFX LLC administers FPFX customer onboarding, payment-integrity, identity-verification, sanctions and anti-abuse controls, while specialist verification and payment providers may perform defined processing on its behalf.
Payments for FPFX services are collected and processed by FUNDEDPROFX LLC, either directly or through payment service providers contracted by FUNDEDPROFX LLC. We may compare the customer identity, payment owner, billing data, device information, source-of-funds evidence and transaction history to prevent fraud, sanctions breaches, chargeback abuse, money laundering and unauthorised payment use.
FUNDEDPROFX LLC may pause delivery, progression, rewards, refunds or account access while a proportionate compliance review is completed.
03Risk-based approach
Checks are proportionate to risk. Factors may include country, IP and device location, payment method, transaction amount, account behaviour, identity quality, sanctions exposure, reward destination, chargeback history and inconsistencies in supplied information.
FPFX may apply simplified checks where risk is lower and enhanced due diligence where risk is higher. A customer who previously passed a check may be asked to verify again if information changes or a new risk indicator appears.
04Customer identification and verification
FPFX may request information such as legal name, date of birth, residential address, nationality, telephone number, government-issued identification, proof of address, selfie or liveness evidence.
Documents must be valid, legible, unaltered and belong to the customer. FPFX may use specialist providers and reliable data sources to assess authenticity and match information.
Accounts using false, stolen, synthetic, nominee or duplicate identities may be rejected or terminated. An account may not be transferred to another person.
05Sanctions, PEP and adverse-information screening
Customers and relevant counterparties may be screened against sanctions lists, politically exposed person data and other lawful risk sources. Screening may occur at registration, payment, reward request and periodically afterwards.
A match does not always establish wrongdoing. FPFX may request additional information to resolve false positives or understand the relationship, role and source of funds. Services may be restricted while a review is pending.
FPFX will not knowingly provide services or payments where prohibited by applicable sanctions or provider restrictions.
06Payment ownership and source of funds
Payments should be made using a card, bank account or wallet that the customer is authorised to use. FPFX may compare payer details with account information and may reject unexplained third-party payments.
Where appropriate, FPFX may ask for evidence of payment ownership, transaction history, source of funds, source of wealth or the purpose of a transaction. Evidence may include statements, provider receipts, employment or business information, or a signed explanation.
Cash, anonymous value-transfer methods, privacy-enhancing techniques or transactions designed to conceal ownership may be restricted.
07Ongoing monitoring
FPFX may monitor transactions, account access, order patterns, referral activity, reward destinations and trading behaviour for indicators of fraud or financial crime.
Examples of activity that may trigger review include:
- multiple identities, devices or accounts linked to a common payment source;
- payments followed by rapid refund, chargeback or reward requests without a credible purpose;
- mismatched country, identity, payer, device or reward-recipient information;
- structuring transactions to avoid checks or limits;
- use of stolen cards, compromised wallets or disputed funds;
- attempts to route rewards to unrelated third parties; or
- activity associated with sanctions, fraud networks or unlawful conduct.
08Enhanced due diligence
Higher-risk cases may require additional documents, a video verification, explanation of business or employment activity, proof of residence, source-of-funds evidence, wallet ownership, or confirmation of the intended reward destination.
FPFX may set transaction limits, restrict payment methods, require management approval or decline a relationship if the risk cannot be understood or mitigated.
Failure to provide satisfactory information within a reasonable period may result in cancellation, suspension or withholding of a transaction where permitted by law and the Terms.
09Prohibited activity
You must not use FPFX to:
- launder or disguise criminal property or the proceeds of unlawful conduct;
- finance terrorism, prohibited organisations or sanctioned persons;
- evade sanctions, tax, payment-provider restrictions or identity checks;
- process value for another person without disclosure and authorisation;
- use stolen, cloned, compromised or fraudulently obtained payment instruments;
- fabricate documents, impersonate another person or manipulate verification; or
- threaten, bribe or improperly influence staff or service providers conducting a review.
10Restrictions, reporting and cooperation
Where FPFX identifies material risk, it may delay a reward, reject a payment, cancel an order, freeze access, request additional evidence or terminate the relationship. The action taken will depend on law, provider requirements and risk.
FPFX may preserve and disclose relevant information to payment providers, banks, regulators, courts or law-enforcement bodies where required or permitted by law. We may be unable to explain all details of an investigation where disclosure could compromise security, prevention activity or a legal restriction.
Customers must cooperate honestly and must not attempt to interfere with an investigation.
11Records and privacy
Verification, screening, payment and investigation records are retained for the period required by applicable law or reasonably necessary to prevent fraud, resolve disputes and protect the service.
Personal information used for these controls is handled under the Privacy Policy. Access is limited to authorised staff and providers with a legitimate need.
Customers should send sensitive documents only through an official secure method requested by FPFX. Never send passwords, full card details or wallet private keys.
12Customer responsibility and contact
You must keep account and identity information current and notify FPFX if payment ownership, residence, legal name or relevant circumstances change.
Questions about a verification request may be sent to support@fpfxglobal.com. For security, staff may require communication from the registered email and may not discuss an account with an unauthorised third party.
FPFX may update this policy as risks, services, laws or provider requirements change.